RATES
FOR MOBILE RV REPAIR SERVICE
TRIP FEE: $100
-We charge a minimum of $100 on-site trip fee for our drive to you. The rate is $3 per mile. $100 covers the round trip cost within 33 miles from Spririt Lake Marina. Each mile outside of the 33 mile radius will be billed at $3 per mile each way until we are back into the covered radius. The farther we have to travel, the more the cost will be.
-Each service call is charged a trip fee even if we are already in the same RV park or area.
-We use Spirit Lake Marina in Duluth,MN as our starting point. (we are unaffiliated with Spirit Lake Marina)
-Return trips for same issue have no additional trip fee unless specifically stated
SHOP RATE: $150 PER HOUR
-The shop rate starts once we arrive at your location and the work begins. -Minimum to inspect and diagnose is 1 hour.
*Do not confuse the "shop rate" with an "hourly rate" – they are not the same thing. Shop rate is determined by an industry standard guidebook. Service may take longer or less time.*
-Additional charges maybe applied if a unit is difficult to access.
- If Technician assistant is needed onsite there will be an additional $50 an hour charge for the duration of trip.
AFTER HOURS SHOP RATE: $200
-Our regular hours are Monday- Friday 8AM-5PM
-Weekends and Nights are considered after hours and are priced at $200 per hour.
-Holidays are priced at $250 per hour. (This includes all federal and state holidays.)
*If we are running behind schedule and arrive to your site after hours or have to reschedule for a weekend end time slot, the regular hour rate will be honored*
A Trip Fee of $5.00 per mile (minimum $200) will apply for services that take place After Hours, Weekends and Holidays.
Warranty Work Rate:$200
-All warranty work is subject to company discretion, if it is accepted it will be billed at $200 per hour.
-The Price reflects dealing with warranty companies and long hold times, and other hurdles required to handle warranty claims.
*All waranty work is at company discretion and may be turned down for any reason*
-Black And Grey Tank Work: $250 Per Hour
-Black and Grey tank work will be billed at $250 per hour due to sanitation hazards
-All Black and Grey Tank work will Require a tank cleaning prior to work beginning, (Black Tank: $200 Grey Tank: $150)
*all Black and Grey Tank work is at the discretion of the Technician and may be turned down for any reason*
Parts Markup And Additional Charges
FOR MOBILE RV REPAIR SERVICE
Parts Mark Up: 10%
-All parts and supplies purchased and delivered onsite are marked up 10% of the average regular local retail price. This excludes discounted promotional prices of items on sale or discounted for any reason.
- If customer supplies parts we have no warranty on the part or labor cost for any reason.
*unless specifically approved by management, we do not install used parts*
Shop Supplies Charge: 3% of Total Invoice
-To keep trucks stocked with various sealants, hardware, and general shop supplies. We charge a small percentage of every total invoice, rather than charging every customer the full price of whatever was used in small amounts.
Credit Card Processing Fee: 3% of Total Invoice
-Credit card processing companies will charge a fee of 3% of total invoice for processing the transaction